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Terms and Conditions

Effective Date: October 7, 2024Welcome to Eurosport Racing! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website www.eurosportracing.com and purchasing products from Eurosport Racing ("we," "us," or "our"), you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of TermsBy accessing our website or purchasing our products, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of our website or to products and services available through our website. If you do not agree to these Terms, you should not access or use our website.

2. Eligibility You must be at least 18 years old to use our website and purchase products from Eurosport Racing . By using our website, you represent that you meet this age requirement. If you are under 18, you may only use our website under the supervision of a parent or legal guardian.

3. Product Information and Orders

Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing and Availability: All prices displayed on our website are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice. All orders are subject to product availability and acceptance by us.
Order Acceptance: After placing an order, you will receive an email confirming receipt of your order. This confirmation does not signify acceptance of your order. We reserve the right to accept or decline your order at any time after receipt for any reason, including but not limited to product availability, errors in pricing or product descriptions, or potential fraud.
Payment: We accept various payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. By submitting your payment information, you authorize us to charge you for the total amount of your order, including any applicable taxes and shipping fees.

4. Shipping and Delivery

Shipping: We offer various shipping options and will make reasonable efforts to ship your order in a timely manner. Shipping costs and delivery times vary depending on your location and the shipping method selected.
Delivery: Delivery times are estimates and may vary based on factors beyond our control. We are not responsible for delays caused by shipping carriers or customs clearance. Once an order is shipped, we are not liable for any lost or stolen packages. Please refer to our Shipping Policy for additional details.

5. Returns and Exchanges

Return Policy: All Helmets and clothing items are final sales and are not returnable .We accept returns for Eligible Products within 7 days from the date of delivery. Products must be in New, Unused condition and include all original packaging and tags. Custom products may not be eligible for return.

Exchanges: If you wish to exchange a product, please follow the instructions in our Returns Policy. Exchanges are subject to product availability.
Refunds: Refunds are issued to the original payment method and may take up to 15 days to process. Shipping fees are non-refundable unless the return is due to our error.

Please refer to our Return Policy on our website for more detailed information.

6. Limitation of LiabilityTo the maximum extent permitted by law, Groove Racing Gear shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, incurred by you or any third party arising from your use of our website, products, or services, even if Eurosport racing has been advised of the possibility of such damages. In no event shall Eurosport Porsche Road And Race have total liability to you for all damages, losses, and causes of action exceed the amount you paid, if any, for accessing or using our website or purchasing our products.

7. Intellectual PropertyAll content, trademarks, logos, and intellectual property displayed on our website are the property of Eurosport Porsche Road And Race or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content from our website without our prior written consent.

8. User ConductBy using our website, you agree not to:

Violate any applicable laws or regulations.
Transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable.
Interfere with or disrupt the operation of our website or services.
Attempt to gain unauthorized access to our systems or networks.
Use any automated systems, such as bots, to access our website or scrape content.

We reserve the right to terminate or restrict your access to our website if you violate these Terms or engage in any prohibited conduct.

9. Privacy PolicyYour use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy, which is incorporated by reference into these Terms.

10. Modifications to Terms and ConditionsWe reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any modifications indicates your acceptance of the new Terms. We encourage you to review these Terms periodically for updates.

11. Governing LawThese Terms are governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [State] for any disputes arising out of or related to your use of our website or purchase of our products.

Return and Refund Policy

Effective Date: October 7, 2024 At Eurosport Racing, we want you to be fully satisfied with your purchase. If you are not entirely happy with your order, our Refund and Return Policy provides information on how to return eligible items and obtain a refund. Please read the following policy carefully to understand our terms for returns, exchanges, and refunds.

1. Return EligibilityTo be eligible for a return, items must meet the following criteria:

Condition: Items must be unused, unworn, and in the same condition as received. All original tags, labels, and packaging must be included.
Timeframe: Returns must be initiated within 7 days of the delivery date.
Non-Returnable Items: The following items are not eligible for return:
- Custom or personalized products, such as custom fire suits and custom team apparel
- Any clothing items are not returnable
- Helmets are not returnable once the box is opened
- Clearance or final sale items
- Gift cards
2. Return Process

Step 1: Request a Return Authorization

Contact our Customer Service team at 630-595-5577 with your order number and the item(s) you wish to return.
Our team will review your request and provide a Return Authorization (RA) number if your return is eligible.

Step 2: Prepare Your Return

Securely package the item(s) and include the RA number inside the package.
Use a traceable shipping method to ensure the package reaches us safely. We are not responsible for lost or undelivered returns.

Step 3: Ship Your Return

Ship the item(s) to the address provided by our Customer Service team.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or defective item).

3. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved Refunds: If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Partial Refunds: Partial refunds may be granted in cases where items are returned outside the specified condition or timeframe, subject to our discretion.
Non-Refundable Shipping Costs: Shipping costs are non-refundable, except when the return is due to our error.

4. Exchanges If you need to exchange an item for a different size or color:

Contact us within 7 days of the delivery date to request an exchange.
Exchanges are subject to product availability.
We will ship the exchange item to you once the original item has been received and inspected.
Shipping for Exchanges: You are responsible for return shipping on the item being exchanged. Eurosport Racing will cover the cost of shipping the new item to you.

Exchanges do not apply to custom orders or any Clothing or Helmets

5. Damaged or Defective Items If you receive an item that is damaged or defective, please contact us within 3 days of delivery. We will arrange for a return or replacement at no additional cost to you. You will be required to provide photos of the damaged or defective item as part of the process.

6. Non-Returnable and Non-Refundable Items

Custom and Personalized Items: Due to the nature of custom products, we are unable to accept returns or provide refunds on custom fire suits, custom team apparel, or other personalized items, unless they are defective or damaged.
Any clothing or helmets that have been opened .Please check and verify from size charts before you make a purchase
Gift Cards and Final Sale Items: Gift cards and items marked as final sale are non-returnable and non-refundable.

7. International Returns For international orders, the customer is responsible for return shipping fees, duties, and taxes. Please contact our Customer Service team for assistance with international returns.

8. Contact Us For any questions or to initiate a return, please contact our Customer Service team: meuroparts@aol.com or 630-595-5577 .

By purchasing from Eurosport Racing you agree to the terms of this Refund and Return Policy. We are committed to providing high-quality products and excellent customer service. Thank you for choosing Eurosport Racing!

Terms and Conditions

Return and Refund Policy

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